Wachusett Animal Hospital and Pet Retreat at 29 Theodore Drive in Westminster, Massachusetts

Customer Reviews about Wachusett Animal Hospital and Pet Retreat

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  I'm going to give this hospital a 2-star rating because for the most part the staff is friendly and professional...but I will never bring my pets here again. Recently we took our 4 month old kittens to their checkups. For 4 months, our indoor kitties and house was free of fleas. Even the vet checked them. No fleas. Two days after the visit, we see the first fleas. Now our house is infested. When we informed the hospital, they told us "it's not possible for your pet to get fleas here because there's no carpet." Well guess what? Our house has no carpet either and fleas are now thriving! Instead they charge us $150 total for flea treatment. They also charge double the amount for spaying/neutering as all the other vets we've called in MA. ($400 for my male kitten... which I've been told is "unheard of.") Major ripoff. Beware of this place.
  October 22, 2017

  by Janine Crowley
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  Wonderful experience! It's a little pricey, but definitely worth it. Staff very knowledgeable and caring. As a new dog owner I appreciate the time they took to listen to my questions and concerns. Beautiful and very clean.
  June 26, 2017

  by Mandy Vartanian
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  I have never had a bad experience here. Everyone is professional and compassionate. I have been bringing my two cats here for over 5 years and am extremely grateful for the excellent care they have received. One of my cats had to have emergency surgery when he was 12 for a urinary obstruction and 4 years later is doing great! This past winter my son came home from college and his kitten got into the grease drippings and got extremely ill. Although this kitten was not normally seen by them they were wonderful treating her. My 20 yr. old cat fought kidney disease for over a year and they were wonderful teaching me how to give him his sub Q fluids so I could do it at home. When he stopped eating about a month ago, I called to ask what to do and they took the time to talk with me about options. They put me at ease and patiently answered my questions while listening to me cry over the phone. When I brought him in the next day to put him to sleep, they were all so caring. I stayed with him and kissed his head while he went to sleep. It was very peaceful and they were so compassionate. My cats are part of my family and deserve the best possible care and that is what they get here at Mt. Wachusett Animal Hospital and Pet Retreat.
  December 13, 2016

  by Christine Curci

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About Wachusett Animal Hospital and Pet Retreat in Westminster